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What is CMQ?

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) leads and champions process improvement initiatives—that can have regional or global focus—in various service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Who Should Attend?

You must have five years of on-the-job experience in a decision-making position, defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome.

The tools in this course will be very beneficial for

  • Pharmacists
  • All Engineers

Course Topics:

  1. Leadership
  2. Strategic Plan Development and Deployment
  3. Management Elements and Methods
  4. Quality Management Tools
  5. Customer-Focused Organizations
  6. Supply Chain Management
  7. Training and Development        

(Download course flyer)


 Dr. Peter Nagi  Dr. Mustapha Hafez Dr. Tarek Refaee ElKouly Dr. Mohamed Ibrahim

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